Your First Appointment

  • Bring your valid health card if you have an appointment with a physician.  Your health card will need to be shown each physician visit.
  • Please arrive 10-15 minutes early for your appointment (see our Find Us page for directions).
  • You may be subject to a $50 fee for missed appointments or short notice cancellations (within 24 hours).
  • Please bring appropriate footwear (running shoes) and loose fitting clothing such as shorts, t-shirt or sleeveless shirt and a sports bra for females (especially for those receiving shoulder treatment).
  • Check in at the front desk when you arrive; you will be given forms to complete.
  • Bring your Health Care Card to show the receptionist.
  • We are a high volume specialty clinic and certain circumstances may arise that can cause clinicians to run behind. Please be prepared to possibly experience delays.
  • Follow-up sessions can be booked with our receptionists.
  • If your provider recommends an aid-in-recovery (e.g. brace, tape, rehab equipment), it may be available for purchase in our clinic. You are welcome to ask for assistance at the front desk.
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