Book Your Appointment Online
Pick a time and date that works best for you.
- Click here, or call into the clinic and one our staff will email you a link to our booking page (you can also find this link on our home page)
- Follow the prompts on the screen to select:
- Physician, Physiotherapist or Massage Therapist
- Type of appointment
- Time slot available
- Sign-up or log-in to your Medeo account
- Enter the reason for your appointment
- Submit your appointment request
- You will receive a confirmation email when the appointment request is approved
Please call 613-520-3510 to make an appointment with any of our healthcare providers or for general information enquires.
- Please arrive 10-15 minutes early for your appointment (see our Find Us page for directions).
- You may be subject to a $50 fee for missed appointments or short notice cancellations (within 24 hours).
- Please bring appropriate footwear (running shoes) and loose fitting clothing such as shorts, t-shirt or sleeveless shirt and a sports bra for females (especially for those receiving shoulder treatment).
- Check in at the front desk when you arrive; you will be given forms to complete.
- Bring your Health Care Card to show the receptionist.
- We are a high volume specialty clinic and certain circumstances may arise that can cause clinicians to run behind. Please be prepared to possibly experience delays.
- Follow-up sessions can be booked with our receptionists.
- If your provider recommends an aid-in-recovery (e.g. brace, tape, rehab equipment), it may be available for purchase in our clinic. You are welcome to ask for assistance at the front desk.
If you would like to make an appointment with one of our physiotherapists, please call 613-520-3511.
For Your First Visit: What can you expect when you make your first visit to Carleton Sport Medicine
Your physiotherapist will do a thorough interview with you. The initial assessment will include a detailed history of your current injury or complaint, as well as a discussion about past injuries or surgeries, sports and home activity requirements.
The physiotherapist will perform a local postural examination and do a thorough biomechanical assessment of the injury to identify all areas that may require strengthening, mobilization, myofascial work, neurodynamic mobility or postural correction.
At the end of your assessment, you will have a good understanding of the source of your pain. You and your physiotherapist will identify your goals for recovery and an individual treatment plan will be made. Your treatment will begin following the assessment during your initial visit. The initial appointment usually lasts approximately an hour.
Over the course of your next few visits, your physiotherapist will treat your injury, as well as show you any home exercises that will become an important part of your recovery and return to activity. You will be an active participant in your treatment and recovery. You should bring appropriate clothing for treatment and assessment. For lower body injuries (lower back, foot, leg, hip or groin), bring comfortable shorts. For upper body injuries (head, neck, upper back, shoulder or arm) you should bring a tank top or t-shirt.
Scheduling follow-up visits
At the end of your visit you’ll schedule return appointments for additional treatment and monitoring as you return to health. If you have any questions, you can ask them of your physiotherapist before you leave.
You will notice changes in our clinic when we welcome you to your next visit:
- Daily COVID screening prior to entry into clinic for all patients and staff.
- All appointments are by appointment only
- For physiotherapy and massage, you will receive your consent form via email upon booking your appointment and we would like it returned to us 48h before your scheduled visit. We ask that you complete the Covid-19 questionnaire and consent prior to every appointment, you can click here to access the form and submit your responses. You can also find the link to this form on the homepage of our website.
- Mandatory hand sanitation upon entry into the clinic. Hand sanitizer will also be available in common areas of the clinic.
- Mandatory face-covering for all patients entering the clinic – we kindly request that you bring your own mask as PPE supplies are still difficult to obtain. If you do not arrive with a mask, one will be provided to you. We ask that you make a donation if we provide you with a mask.
- All doctors and staff will wear required PPE when interacting with you.
- Plexi-glass barriers for reception and physical distancing precautions throughout the clinic.
- Limited number of patients allowed in the clinic at one time. We ask that you arrive alone for your appointment, unless you medically require one or that person is a minor.
- Increased disinfection protocols in place.
- We are still offering telehealth and telerehab appointments. Please note, the telerehab appointments are now the same fee as in clinic appointments. Effective June 8th